Response times vary by the size of the affected area and how urgently it needs containment. For emergencies, Biohazard & Restoration Specialists is available 24/7, so you can reach a coordinator right away. After a brief call, we schedule an on-site assessment as quickly as possible.

Before our team arrives, limit access to the affected area and avoid spreading contamination. Do not use household vacuums or mops that can move particles deeper into flooring and porous materials. If you can safely stop the source of contamination, do so, and keep pets and children away.

Yes. Biohazard & Restoration Specialists works with major insurance providers and can help coordinate documentation for claims. After the on-site assessment, we will outline the remediation plan and provide the information needed to support your insurance process.

Our goal is complete hazard remediation, odor control, and verification before we leave the site. While coverage can vary by job scope and material condition, we stand behind our process and will address concerns if something does not meet expectations. Ask us about the specific assurance that applies to your situation during the consultation.