We provide 24/7 emergency availability, and our goal is to dispatch a team as quickly as possible after you call. Response times can vary based on the scene size and access, but urgent incidents are prioritized so contamination does not spread further.

It is usually not safe to rely on DIY cleaning alone. Tear gas residue can cling to porous materials and spread through foot traffic, and improper cleaning can push contamination deeper. Limiting access and waiting for a trained team is the safer approach.

Keep exposed items contained and separated from unaffected areas until we assess them. If items can be safely bagged or moved without shaking or spreading residue, do that carefully. Our team will advise whether items can be cleaned, deodorized, or removed based on the materials involved.

Yes, we support commercial clients and can coordinate with law enforcement needs. Our team works discreetly and focuses on restoring the property while keeping communication clear. We also document the work completed to support insurance and incident records.

We work with major insurance providers and can help with the recovery documentation process. After the assessment, we explain what remediation steps were taken and provide records of the work completed. Your insurer may still require their own review, but you will have the details needed to move forward.